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Privacy Policy

Galaxy Group Privacy Policy

Last update: July 1, 2024

1. Introduction

Galaxy Group (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website galaxyapac.com (the “Website”). By using the Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personally identifiable information about you when you use our Services. This refers to information about you that can be used to contact or identify you, and information on your use of the Services that may be connected with you (“Personal Information”).

3. We may collect your Personal Information when you:

Types of Personal Information we collect may include your name, email address, home address and contact numbers. It may also include work information, such as job title and other business or company information, including, but not limited to, state and country of company residence, occupation, industry and/or any other information needed to provide a requested proposal.
We may also collect demographic information, such as your age, gender, interests, and preferences. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary, for their applicable purposes.
We may combine information collected from one source with information obtained from other sources in order to provide you with a more consistent and personalized experience in your interaction with Galaxy Group. This may include information that allows us to identify you across multiple devices you use to access our website. The information that we collect may also be supplemented by information obtained from other sources in order to create a customized profile of you. Your data may be used for a variety of purposes, including improving your experience on our website, presenting you with options tailored to your preferences, and for targeted advertising as explained below.
Some Galaxy Group Services may be offered in conjunction with another company. If you intentionally interact with such Services by registering for, or use such Services, both Galaxy Group and the other company may receive information collected in conjunction with such Services and may use the information according to each company’s privacy policy and other agreements with you.

4. Information We Automatically Collect

Our servers automatically record information that your browser sends whenever you visit a website. The type of information you provide may include, but is not limited to, your Internet Protocol address, your browser type, the web page you visited before you arrived at our website, and the information you search for on our site.

5. Information from Third Party Sources

We may obtain information about you from third parties, such as public databases, our partners, joint marketing partners, social media platforms, and other sources. Other sources of information we may receive include page-view information from our business partners with whom we operate co-branded services or joint offerings. Using the information may enhance our ability to provide relevant marketing to you, improve our ability to tailor our services to your needs, and assist us in preventing and detecting fraud.

6. How We Use Personal Information

Galaxy Group may use your Personal Information to:

7. Legal Basis of Processing

Our legal basis for collecting and using your Personal Information will depend on the Personal Information concerned and the specific context in which it is collected. In general, we collect and process your Personal Information on one or more of the following bases:

8. Retention of Your Data

We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Statement, while your account is active (if applicable), and in accordance with Galaxy Group’s retention policies and applicable laws and regulations.

9. International Transfers

If required for the purposes described in this Privacy Statement, Galaxy Group may share your Personal Information with other companies within the Galaxy Group group of companies and/or with its business partners. The transfer of your personal information may take place outside your home country or region, which may have a different level of data protection than your home country. Galaxy Group or its subsidiaries, affiliates, or business partners may conduct business in such countries. To ensure adequate protection of your Personal Information, we might entered into contractual arrangements such as Standard Contractual Clauses with our subsidiaries, affiliates and business partners. The Personal Information we transfer will be protected by all reasonable technical and organizational measures.

10. How We May Share Your Personal Information

Your Personal Information may be shared with Galaxy Group subsidiaries and affiliates, business partners, and/or customers for the purposes outlined in this Privacy Statement, for example (without limitation) to facilitate transactions that you request, or for the purposes of making our business (or that of our subsidiaries or affiliates) more responsive to your needs. As part of our business operations, we may also use and/or share your Personal Information with third party vendors and service providers under contract with us. These companies perform tasks for us and may, from time to time, need access to your information in order to provide products and services to you. Our service providers are authorized to use your personal information only to provide products and services on our behalf. The service providers may include our website hosting company, cloud computing infrastructure providers, or other technology companies.
Our subsidiaries, affiliates and/or business partners may contact you with information about Galaxy Group, and Galaxy Group Services and offers. Your Personal Information will only be shared with entities that agree to protect your Personal Information and use it solely for the purposes specified by Galaxy Group.
In addition, Galaxy Group may share your Personal Information with participants in our sales and marketing chain, including, but not limited to, integrators, order fulfillers, and some sales agents and channel partners, for the purpose of selling, marketing, or providing support for Galaxy Group products and services.
There may also be instances when we are required to disclose Personal Information in response to lawful requests by public authorities, such as those related to national security or law enforcement. Your Personal Information may also be disclosed as required by law, such as in response to a subpoena, court order or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
To operate, maintain, manage, and improve the website as well as related products and services, we may analyze anonymous and aggregate information as part of an ongoing effort to better understand visitors to our website. This aggregate information does not identify you personally. We may share this aggregate data with our subsidiaries, affiliates, agents, business partners, and other third parties. It is also possible for us to disclose aggregated user statistics in order to describe the Services and other products and services to current and prospective business partners and to other third parties for other lawful purposes.

11. We may disclose your Personal Information for any purpose with your consent

You may be required to provide your personal information in the event of a corporate sale, merger, reorganization, acquisition, sale of all or a portion of the assets of the corporation, dissolution, or similar event. In the event that ownership or use of your personal information changes, you will be notified by email or by a prominent notice on our website, as well as of any choices that may be available to you regarding your personal information.

12. How We Protect Your Information

In order to protect your personal information, we take various measures to ensure its security. These include:
We use appropriate technical and organizational security measures to ensure a level of security appropriate to the risk and to protect your information against loss, unauthorized access, disclosure, alteration, and destruction and against other forms of unlawful or abusive treatment. The ways we do this include:
However, no method of data storage or transmission over the Internet can be guaranteed to be 100% secure at all times. Emails sent to us may not be secure, and as a result, you should take care when deciding what information you send to us via email. It is important that you keep your passwords confidential and to avoid “phishing” scams, in which someone may send you an email that appears to be from Galaxy Group asking for your personal information. You will not be asked for your ID or password by email from Galaxy Group.

13. Your Rights

In accordance with applicable law, you may have one or more of the following rights
Depending on your location, you may be able to exercise your rights yourself or through an authorized agent. If you use an authorized agent, he or she must provide his or her name, email address, telephone number, and a written authorization from you. We will contact you using the information you provided and verify your identity directly. Should we not be able to verify your identity and the authorized agent’s authority to make the request on your behalf, we will not be able to provide you with additional disclosures or delete your personal information. Written permission is not required if the agent provides a valid power of attorney.
In addition, and where granted by applicable law, you may have the right to lodge a complaint with a competent data protection authority.
We will not discriminate against you if you exercise any of your rights. By exercising these rights, Galaxy Group will not: (1) deny you Services; (2) charge you differently for Services, including granting discounts or other benefits, or imposing penalties; (3) provide you with a different level or quality of Services; or (4) suggest that you may receive a different price or rate for Services or a different level or quality of Services.
It is the policy of Galaxy Group to respond to such requests in accordance with applicable law, including within the time period set by that law. You will receive a response from Galaxy Group via the email address you provide to exercise your request, or by any other suitable method. It may be necessary for us to review your request with you and/or your company in order to assist with the resolution and response of the request. We will also explain the reasons why we are unable to comply with a request in our response.

14. Your Marketing Choices

Galaxy Group may use the email address you provide to send you email newsletters and other promotional materials. Our email messages may contain code that enables our database to track your use of the emails we send you, including whether the email has been opened and if any links have been clicked. If you send us an email or fill out our “Contact Us” or other form, we will collect your email address and the content of your email, including the attachments, and any other information you provide.
By following the unsubscribe instructions provided in promotional emails you receive or by contacting us directly at info@galaxy-hk.com, you may indicate your preference not to receive promotional and marketing communications. We may take up to 14 working days to process an unsubscribe request. However, you are not permitted to opt out of receiving transactional emails related to any Services you have with us.

15. Protecting the Privacy of Children

There is no information collected or solicited by Galaxy Group from individuals under the age of 16. We do not target children under the age of 16 on our website. Please do not provide us with any personal information if you are under 16 years of age. Parents and guardians are encouraged to monitor their children’s Internet usage and to assist us in enforcing this Policy by instructing their children not to provide Personal Information through this website.

16. Changes to this Privacy Notice

Galaxy Group reserves the right to change, modify, or update this Privacy Statement to reflect changes in our privacy practices. Any material changes to our privacy practices will be posted to this website prior to their implementation. We recommend that you check this page frequently for the latest information regarding our privacy practices. The use of the information we collect is subject to the Privacy Statement in effect at the time the information is collected.

17. How Can You Exercise Your Rights?

Please contact our Global Data Privacy Office at: info@galaxy-hk.com if you would like to exercise any of the rights above, or if you have any questions about this Privacy Statement.
Galaxy Payroll Services Limited
Telephone: (+852) 3105 2611
Address: 25th, Ovest 77 Wing Lok Street Sheung Wan, Hong Kong